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If you are experiencing an emergency, please call 999 or 111 as appropriate.

IDS Intensive Dementia Service

Somerset NHS Foundations Trust’s intensive dementia support service supports patients with dementia, or those thought to have dementia, who are in crisis and need intensive short-term assessment and treatment. We support patients in their own home, which is crucial for patients who have dementia, as they can become even more disorientated in unfamiliar environments.

Open Mental Health - Mindline Somerset

Somerset’s Mental Health Alliance
If you are an adult living in Somerset and experiencing difficulties with your mental health, we are here to help. Open Mental Health offers support 24 hours a day, 7 days a week to ensure that anyone struggling with poor mental health can access the right support at the right time.

If you need to speak to someone please contact our team at Mindline Somerset any time of the day, any day of the week locally on 01823 276892 or freephone 0800 138 1692,

Mindline Live Web Chat is available every day from 8pm-11pm or you can email


We’re waiting for your call. Call us for free on 116 123. Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

The Somerset Dementia Connect Phoneline

The Somerset Dementia Connect Phoneline provides quick, convenient access to our Somerset Dementia Wellbeing Service’s Dementia Support Workers (provided by the Alzheimer’s Society). The team can offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future. They also work with Somerset NHS Foundation Trust’s Memory Assessment Service to provide quick answers to clinical questions. This phone line is open to people with dementia and their carers, clinicians and anybody who needs access to trusted, reliable localised information about dementia in Somerset.

Face-to-face, over the phone or in writing, the Dementia Support Workers will help you to:

  • Remain independent and stay active for as long as possible
  • Get the information and advice you need to make informed decisions about your wellbeing
  • Find other local services which can help to improve your life